Add Mouseover KPI definition
complete
N
Niclas Block
Searchhub has a variety of different KPIs. When analysing numbers or during an adhoc presentation to others, it's often confusing to define what exactly any given KPI means. It would be helpful to have a short definition, example and interpretation help (as in "a higher value indicates a positive user experience") when hovering over a KPI.
Andreas Wagner
complete
Andreas Wagner
in progress
N
Niclas Block
Hey Andreas,
generally speaking, it would be good if all KPIs had a definition attached to them. What may be considered industry standard by some, isn't always known to everyone using the tool. Additionally, I don't think it'd be great UX to have some KPIs show mouseovers and others not. But if I had to choose, I'd say the following are not self-explanatory:
popularity
match count
samples
no-match ratio
clicks
topk clicks
refinements
bounces
exits
findability
sellability
reliability
confidence
aktionen
Andreas Wagner
Niclas Block: Thx for your reply - are you aware of the help icon (the question-mark icon in the top right) because all the KPI Definitions are already there under Glossary
N
Niclas Block
Andreas Wagner: Yes, I am aware of that. But like I stated in my initial request, it's difficult to jump between pages and search for the KPI definition in an ad hoc analysis.
Andreas Wagner
Hi Niclas, sorry but we are currently working on this feedback and we are struggling for which KPIs this Mouseover would be really helpful as quite a lot KPIs are industry standard. Could you please deliver a List of KPIs where you think this mouseover would help?
Andreas Wagner
planned
Andreas Wagner
Hi Niclas, thx for your feedback - I actually fell in love already with your proposal and we are trying to get this done and shipped ASAP